Product document request

Request the right product documents.

Send the SKU, sample photo, product family and intended use. Enoch Surfaces will identify the current product sheet, technical sheet, warranty and care terms available for that product.

SPC flooring product sample used for document matching

Product first

A useful document must match the selected product, not only a certificate badge, catalogue image or generic file.

SPC document pack

Ask for the SPC document pack first.

For SPC flooring, the useful file set should connect the selected SKU or family, product sheet, technical sheet, warranty and care terms, version/date and project use.

Ask for current files with a clear version or date that matches the selected product and market.

Product sheet

Confirms the product family, SKU, size, finish and product range before selection.

Technical sheet

Shows measurable product details that help buyers and contractors compare the material against project requirements.

Warranty and care terms

Explains product-specific coverage, care conditions, usage limits and handover responsibilities.

Version and project use

Shows when the file was issued and whether it suits the selected product, market and submission use.

Include these facts

Make the document request specific.

Product family
SKU or sample photo
SPC SKU or sample photo
Thickness and wear layer if known
Version/date
Project-use confirmation
Room, wall or outdoor area use
Target market or required standard
Buyer role
Submission deadline
Document type needed
Quote or sample timing

SPC installation rule

Use documents and visuals for the correct installation pattern.

Enoch SPC must be planned and installed as straight plank or standard staggered flooring only. Herringbone, fishbone, chevron and other angled click-lock layouts must not be planned, quoted or installed for Enoch SPC.

Herringbone, fishbone and chevron layouts need boards designed for angled cuts, compatible click profiles and a layout plan that protects the joint. Using a normal click-lock SPC board that way can create avoidable joint stress, gaps or lock damage.

For Enoch SPC, choose straight plank or standard staggered installation. Do not use herringbone, fishbone or chevron visuals when assessing Enoch SPC.

Files to avoid

A catalogue PDF is not a substitute for product-specific specifications.
Posters, price graphics, promotions and social media layouts
Claims, certificate badges or warranty summaries without the complete supporting file
File for a different SKU, product family, thickness, wear layer or market
Files without a clear version or date that matches the selected product and market
Supplier price lists, cost records or customer-private details
For Enoch SPC, choose straight plank or standard staggered installation.
Do not use herringbone, fishbone or chevron visuals to assess Enoch SPC.

Request form

Send the product details you know.

Use the form or WhatsApp. Include the product family, SKU if known, intended use, required market and document type.

Request product documents

Send the product document request here.

Use this when you need product sheets, technical sheets, warranty or care terms for a selected SKU or product family. Enoch checks product, market, version and project use before sending files.

Send what you already have. Enoch checks source, permission and private details before anything becomes public.
3 useful details added.