Product documents

Request files for the product you are considering.

Samples and catalogue images do not show the full product specification. Request product sheets, technical sheets, warranty and care terms for the selected product family, SKU and intended use. A catalogue PDF is not a substitute for product-specific specifications.

Product testing and document review reference

Check before using a file

Check that the product family, selected SKU, target market, issue date and intended use all match your project.

Document match

One file set should not be used for every material.

Flooring, wall panels and outdoor WPC face different conditions. The document request should start from that difference. Name the product family, selected SKU or sample, intended room or surface, target market and required use of the file. Then check that every page in the returned set describes the same product, current version and intended market before using it for selection, contractor review, quotation support or project submission. Keep the accepted file set with the quotation and delivery record.

SPC flooring reference

SPC flooring

Floor products should be checked by SKU, thickness, room use, installation scope and warranty/care terms.

WPC wall panels reference

WPC wall panels

Wall products should be checked by panel direction, wall condition, edge treatment, backing and installation detail.

PE outdoor WPC reference

PE outdoor WPC

Outdoor products should be checked by exposure, drainage, fixing method, support structure and area use.

What to ask for

Request the files that match the product you are reviewing.

A generic folder creates confusion. A matched file set gives buyers and contractors the information they can actually check.

Product sheet

Confirms the product family, SKU, size, finish and product range before selection.

Technical sheet

Shows measurable product details that help buyers and contractors compare the material against project requirements.

Warranty and care terms

Explains product-specific coverage, care conditions, usage limits and handover responsibilities.

Version and project use

Shows when the file was issued and whether it suits the selected product, market and submission use.

Request checklist

Send enough context for the file to be useful.

Product family
SKU or sample photo
SPC SKU or sample photo
Thickness and wear layer if known
Version/date
Project-use confirmation
Room, wall or outdoor area use
Target market or required standard
Buyer role
Submission deadline
Document type needed
Quote or sample timing

Next step

Send the SKU, product family and document need.

Enoch Surfaces will match the available current files to the selected material and intended use.

Request on WhatsApp